Nissan India has officially announced the launch of its Happy with Nissan Campaign revolving around customer service. The campaign which is in its 8th edition, will be running between the 18th and 28th of January, 2018 across all Datsun and Nissan outlets in the country. There will be a free 60-point check-up for cars along with 20% discount on labour charges and free top washing. There will be 50% discounts offered on insurance renewals along with assured gifts. There will also be several lucrative discounts on car accessories for customers.
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The Managing Director at Nissan Motor India Private Limited, Jerome Saigot, stated that customer satisfaction and high service quality are major priorities at the company and keeping customer centricity in mind, the company always seeks innovative solutions like these to make a difference in after-sales and ownership experiences. The 8th edition of the campaign is a testament to its continued success over the years according to Saigot. The Campaign will also focus on ensuring smoother communication for making customers more aware about the benefits provided by Datsun and Nissan service centres and the importance of using genuine Nissan oils, spare parts and accessories.
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Happy with Nissan first commenced in the year 2014 and the company has serviced around 80, 000 customers already through the campaign. The Vice President, Aftersales, Nissan Motor India Private Limited, Sanjeev Agarwal, stated that the campaign aims at ensuring excellent ownership experiences for customers throughout the country. This campaign helps the company take inputs from its customers and it tries to integrate the same into future services and offerings. Nissan and Datsun have found their place amongst the top 6 auto companies in the country as part of the recently concluded J.D. Power 2017 India Customer Service Index (CSI) Study.