IBB road_assistance
IBB road_assistanceRoad Side Assistance I'M Interested

Round the clock, all year round

The roads can be challenging. Even a small technical snag in the car can leave you high and dry in the middle of nowhere. But with Assist First, you can change that.

The unique service by our partner Mahindra First Choice Wheels Limited provides emergency support across India, in various breakdown situations. A simple call to its dedicated toll-free number, and you can surely take it easy.

What does AssistFirst include?

  • Anytime anywhere roadside assistance across India
  • Valid till 12 months from the date of purchase




1800 266 6006

What does AssistFirst include?

  • Check-up and rectification of mechanical/electrical faults

  • Assistance in case of battery failure

  • Assistance in case of key lock-out

  • Emergency fuel

  • Towing the vehicle to the place of customer’s choice if it cannot be repaired

  • Arrangement of taxi in case of major break-down or accident

  • Wrecker service

  • Wheel changing

  • Emergency Ambulance Service*

Scope of Assistance
Scope of Service Facilitation Labour Parts/Material Cost Tow Cost
Emergency towing assistance (break-down/accident) Free Free Actual* NA Free up to 25 kms ^
Repair on the spot Free Free Actual* NA NA
Flat tyre service (puncture) Free Free NA NA NA
Emergency fuel delivery(upto 5 litres) Free Free Actual* Free arrangement, Fuel cost chargeable NA
Vehicle key service Free Free NA NA NA
Pick-up of vehicle in case of driver disability at the time of accident Free Actual* NA Free call co-ordination, Driver charges chargeable NA
Cab service Free NA NA Cab charges at actual* NA
Accommodation Free NA NA Accommodation charges at actual* NA
Battery jump start Free NA NA NA NA

*Actual to be borne by the vehicle owner/insured.
^Difference to be borne by the vehicle owner/insured.
All the above facilities available to the customer 6 times a year. After this, all services are chargeable at actuals.

Assistance in case of accidents
In case any claim is involved in the accident vehicle, 'MFCWL' will tow the accident vehicle to the nearest authorized dealer service point or authorized 'MFCWL' service outlet or a workshop.

Customer speaks...

Until recently getting warranty was option only available with new cars. And thinking of getting warranty on used cars as old as 12 years was unimaginable.
Now to our relief IBB offers certifirst and certifirst plus that covers warranty on engine and moving parts. It now safeguards me from paying hefty bills in case of any major repairs that can pop up any time in the 8 years old car that I drive.

Prasad Pavithran
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